Privacy Policy

Last Updated: June 23, 2025

At Drawer Inc., we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we obtain through our services, including the drawer.ai platform, websites, applications, and any other interactions you have with us.

By accessing or using drawer.ai, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

1.1 Personal Information

"Personal Information" refers to any information that identifies or can be used to identify an individual. This may include, but is not limited to:

Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, payment information (processed by third-party payment processors), billing address.
Usage Data: Information about how you use drawer.ai, such as features accessed, content viewed, time spent on the platform, and interactions with the AI.
Communication Data: Information you provide when you contact us for support, inquiries, or feedback.
Technical Data: IP address, browser type, operating system, device identifiers, referring URLs, and information about your internet service provider.

1.2 Non-Personal Information

We may also collect non-personal information, which cannot be used to identify you directly. This includes aggregated data, statistical data, and anonymous information derived from your use of our services.

2. How We Collect Information

We collect information in several ways:

Directly from You: When you create an account, subscribe to our services, fill out forms, contact customer support, or participate in surveys.
Automatically: Through cookies, web beacons, log files, and other tracking technologies as you navigate and interact with drawer.ai. This includes usage patterns, IP addresses, and device information.
From Third Parties: We may receive information from third-party services that you integrate with drawer.ai or from partners that help us provide our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: Operating, maintaining, and improving drawer.ai, including processing transactions, managing your account, and delivering requested services.
To Personalize Your Experience: Customizing the content and features you see based on your usage and preferences.
To Communicate with You: Sending service-related notifications, updates, security alerts, and support messages. Responding to your inquiries and feedback.
For Marketing and Promotional Purposes: Sending you marketing communications about new features, products, services, offers, and events that may be of interest to you (with your consent where required).
For Analytics and Research: Understanding how users interact with drawer.ai to analyze trends, measure the effectiveness of our services, and improve performance.
For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security incidents, and fraudulent activities.
To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as hosting, data analysis, payment processing, customer support, and marketing. These service providers have access to personal information only to perform their functions and are obligated not to disclose or use it for any other purpose.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: To protect the rights, property, or safety of Drawer Inc., our users, or the public, or to enforce our Terms and Conditions.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including research, analytics, and marketing.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: The right to request that we erase your personal data under certain conditions.
Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
Object to Processing: The right to object to our processing of your personal data under certain conditions.
Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Drawer Inc.

14425 Falcon Head Blvd
Building E, Suite 100,
Austin, TX 78738 info@drawer.ai
(737) 300-9383